If you would like to return your product within 60 days of its delivery, you can begin the return process by sending the item to the specified address. Upon receipt of the returned product and assessment of its condition, we will proceed with issuing your refund.

To request a refund, please ensure that you submit your refund request within 60 days of receiving your order. As part of your refund request, please verify the shipping date indicated on the package.

The vendor may cover the costs associated with returning the shipment. However, please note that Brazilianwood.life is not responsible for the shipping or refund process.

To request a refund, please send an email to the following address:

support@brazilianwood.life

To initiate a return, please send the product to the following address:

2186 Jackson Keller Rd PMB 3057, San Antonio, TX 78213, USA

Please be aware that the retailer may not cover the cost of the return shipment.

To be eligible for a refund, please adhere to these steps:

Step 1: Complete the enclosed return and refund paperwork included in your package.
Step 2: Ship the products to the designated address provided above.
Step 3: Thank you for your patience as we carefully process your request and manage your order. You will receive a confirmation email outlining the refund procedure shortly. Once your request is approved, we will initiate the refund process promptly.